Auto rollback GPU driver after updating to last AMD driver version

Question

For now i've installed the gpu driver version 21.30.14-210826a-371630C-Dell (as AMD Radeon Software says).

With the AMD autodetect software it found an update for this GPU, i've follow the steps for update it, and after the reboot the driver is updated. All works fine.

After another boot of the pc, Windows Update automatically restore the old driver version.
I've tried to disable the "Change device installation settings" permission, but doesn't work.

What's the problem? why i can't use the last driver version?

CarloHD · Accepted Answer

Searcing on it i've found a workround, with an open source software called WuMng can hide the AMD-Dell driver from WIndows Update, and i can use the AMD driver.
Obviously Dell Support Assistant says there's an update for GPU driver but we can choose to don't download it

Mary G · Answer

Dell customizes AMD drivers (and all other laptop drivers) to work on the Dell board. Those drivers do not usually get updates. If there are ever updates, they must come from Dell.

CarloHD · Answer

Ok i've understand this, but why i can't choose to use the official AMD driver?
From Knowledge Base Article they say:

Updating the video card (GPU) drivers

Most of all the video card or GPU (Graphics Processing Unit) drivers have a version number. You can easily determine if the driver is outdated by comparing the version numbers. Video card drivers can be updated by downloading and installing the latest device drivers through:

Windows Updates - Some device drivers get updated through Windows Update. On Microsoft Windows 10, Windows Update will automatically download and install the latest drivers available for you. However, on Microsoft Windows 8.1, Windows 8 or Windows 7, hardware drivers appear in the Windows Update interface as an optional update. Install any available hardware driver update to ensure the latest drivers are installed.

Dell Drivers & Downloads - Dell Drivers & Downloads website allows you to download hardware drivers, firmware and other software downloads. For more information, refer to the Dell knowledge-base article Drivers and Downloads FAQs.

Device manufacturer website - Intel, NVIDIA or AMD provide control panels that can automatically check for and download the latest video card drivers. Or, you can visit Intel, NVIDIA or AMD's website to download the latest video card driver package for the video card installed in your Dell PC.

but when i install the new driver from AMD, at the reboot it automatically install an outdated driver...

DELL-Cares · Answer

Hello there!

I'm Priya one of the Managers at Dell Social Media Support. I’m glad to hear that the issue is resolved and your system working fine now. I'm aware that there was a slight delay involved in having this issue resolved for you and I'm sorry about the trouble. If there's a next time, we'll make sure you experience a smooth customer experience.

I was reviewing this case and wanted to thank you for all your efforts while working with us. I hope we were able to provide you with a satisfactory support experience.

Do let us know if you have any other areas of improvement to suggest, as it will help us to work on them and provide our customers a better support experience. Otherwise, please reach out to us anytime if you have any questions or concerns, and we’ll be happy to look into them and assist you.

We’ll now close this case.

Thanks again for your time and patience.

Best regards,

Priya

Manager

Dell Social Media Team

Inspiron

Auto rollback GPU driver after updating to last AMD driver version

Updating the video card (GPU) drivers

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