Start a Conversation

Unsolved

R

2 Posts

811

May 21st, 2021 10:00

BSOD Inspiron 15 7506 2n1

Hello!

Ever since I got this Inspiron 15 7506 2n1, I've been experiencing the BSOD when I launch a new software that's downloaded. Occasionally it will happen while using software but its more rare. The error code that corresponds with the BSOD is "igdkmdnd64.sys". I've noticed there was a few posts out there trying to help fix the issue but I haven't found one that has been able to fix it. One of those was trying to download a driver from April 27th 2021 for the Intel Rapid Technology but when I go ahead and try that, the driver does not update. Below is the drivers for the Intel RST on my laptop.

rschwieter_0-1621617784986.png

These are my display drivers that came with the laptop also. 

rschwieter_1-1621617851353.png

 

When I run the Dell search for drivers, it says everything is up-to-date. If anyone could help with this issue it would be amazing to get this fixed.

 

Thank you all for your time. 

4 Operator

 • 

11.1K Posts

May 21st, 2021 11:00

Have you run Dell Diagnostics to rule out hardware?

May 21st, 2021 12:00

The Dell Diagnostics say there are no hardware problems

4 Operator

 • 

11.1K Posts

May 21st, 2021 13:00

There is an BIOS update 1.4.1

If you don't have that version installed, you may want to try that.

No Events found!

Top