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September 10th, 2020 08:00

BSOD due to dddriver64Dcsa.sys

Hello,
My Dell Inspiron 3567 is showing BSOD since last week. On 5th Sep I got BSOD and upon posting on Microsoft Community I was told that it was due to dddriver64Dcsa.sys, which is a virtual driver known to be associated with Dell Diagnostics. So I uninstalled that from my PC. Now again today I got the same error, and I analyzed the memory dump myself using WinDbg, and got to know that it was caused again by same driver.

Can you please help me with resolving this issue.

Link of the memory dump file: https://1drv.ms/u/s!Al2gOmtDxBhRgtdC4Guldvix6ZejRA?e=Yoxfzh
Link of Microsoft Community Post: https://answers.microsoft.com/en-us/windows/forum/all/bsod-pagefaultinnonpagedarea-caused-by-ntoskrnlexe/a62f18cd-d901-4779-bfaf-c0f04073c5df

4 Posts

February 1st, 2022 03:00

Holly sh*t, it keeps crashing my PC. what kind of dumb idot can write such  piece of garbge? Just STOP DELIVER THIS  with newlly shipped PC, got my point? 

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4 Posts

May 20th, 2022 14:00

I have the same problem with my Inspiron 5570 and showing BSOD. Somebody help us!

1 Message

May 22nd, 2022 07:00

If any of you guys are still having this issue, changing the file dddriver64Dcsa.sys to dddriver64Dcsa.sys.off resolved this BSOD for me. That file is located in C:\Windows\System32\drivers. The drivers are arranged in alphabetical order, so just scroll down to the d area

You will need to change the permissions on the file to be able to edit it. Here's a guide on how to do that:

https://www.partitionwizard.com/partitionmagic/you-require-permission-from-trustedinstaller.html

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3 Posts

August 28th, 2023 13:29

Thanks! This resolved my issue not able to turn on Core Isolation.

That driver wasn't listed as incompatible but running hvciscan_amd64.exe showed that dddriver64Dcsa.sys was the culprit. I don't even have Dell Data Vault installed but file was present.

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