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October 29th, 2019 01:00

Battery Problems

Recently I've had a few issues with the battery on my laptop. 

It won't charge past 80%, and will even then only last around 30min on full battery saver. It also will rapidly switch between charging for a few seconds and then say its fully charged for a few seconds, so that it really doesn't charge properly anymore.

Ive run diagnostics and it says everything's fine, and I know it's not a cable issue. Is there anyway that this could be fixed without replacing the battery? 

6 Operator

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6.2K Posts

October 29th, 2019 03:00

Welcome to the Dell Community  @Michelle123456 

To better assist you, the members would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563

Best regards,

U2

PLEASE DO NOT POST ANY SERVICE TAGS!!!

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