I got my laptop charging by taking out the battery and the adapter and holding the power button for 30 seconds. This wasn't a permanent fix, but it got me far enough to update BIOS.
PS: After updating BIOS nothing happened... You might have better results though.
ejn63
10 Elder
•
30.7K Posts
0
April 19th, 2018 03:00
Check to see if the AC adapter is recognized. F2 at powerup.
If it shows unknown, replace with a new OEM Dell AC adapter first. That usually solves the problem.
If not, replace the DC power jack in the system next.
If neither of those gets the adapter recognized, the mainboard is bad.
Vpro8725
8 Posts
0
April 19th, 2018 04:00
I got my laptop charging by taking out the battery and the adapter and holding the power button for 30 seconds. This wasn't a permanent fix, but it got me far enough to update BIOS.
PS: After updating BIOS nothing happened... You might have better results though.