Hi, I see you’re looking for technical assistance. If you require our help, you could initiate a private/direct message with us, and we’d be glad to assist you.

Hi, I don't see where I can send you a private message on DELL-Cares. Please clarify!!

(out of warrantee).

I just don't know how to send you a private message!!!

We’re extremely sorry to know that you’re unhappy with our product. We’d like to look into it and try and turn around the experience for you. If you need our assistance, could you Direct message the system Service Tag?

Please enable Private Messages to allow sending the private note.

Please give me the full details on how to enable and send a private message. 

Please enable Private Messages to allow sending the private note.

Sorry but you don't seem to give the details I need to how to enable Private Messages to allow sending the private note!! I've been asking for this info from 3 replies ago!!

Welcome to the Dell Community @Ivy Creek 

https://www.dell.com/community/Tutorials-How-To-s/How-to-Contact-another-user-by-Private-Messaging/ta-p/5191385/jump-to/first-unread-message?ref=lith_popular

They mainly want to know if it is still under warrenty.

Best regards,

U2

Thanks for your response. I started my message by saying the warrantee expired already. Anyhow, someone just told me what I needed and will give it a try.

Thanks U2. Under Contact Me I only see "Friend/Unfriend" and "Ignore" but no Sends. I'm using Chrome and not sure why I don't see send!!