I have a Inspiron 5579. I was working with Dell support to fix a bios problem. Support had me reset the bios to default and reboot. The PC then asked for my bitlocker key. I never setup bitlocker and had no idea what the key was. The support person had no idea how to fix it. He just said send the PC back.
Anyway I found the key on the Microsoft site and got the PC booted.
My question is does dell set bitlocker as a default when you reset bios?
Also I have turned off bitlocker because it will ask me for the key each time I reboot. Is that safe?
Thanks for your reply. I am a home user and I did find the key on MY Microsoft account.
Dell must turn bitlocker on by default I never did.
So does dell turn on bitlocker by default? I am still concerned as to how it was turned on.
According to this link, BitLocker can automatically enable if your system meets certain hardware and configuration requirements and you choose to sign into your PC using a Microsoft account rather than a local account. OEMs can set a registry key to specifically prevent this, but it appears to occur by default. I must have never noticed that because I hate the idea of using a cloud-based account to log onto a PC, so I never do that -- although Microsoft does try hard to bury the option to set up a regular local account and force you to use a Microsoft account. They deviously hide that option under the "Create a Microsoft account" link....
I suppose this isn't so bad. The requirement to use a Microsoft account means that your Recovery Key will always be backed up, and encryption is a good security practice. Smartphones are typically automatically encrypted these days, for example, so it makes sense that laptops would be as well.
BITLOCKER troubleshooting. How can you remove Bitlocker if you never used it?
I have got Bitlocker after morning start. It was strange for me bcause I am not an IT system specialist.
My solution works:
DELL INSPIRON 15 3567 + Windows 10 Home
I read somewhere that W10Home ed hasn't BITLOCKER.. But it blocked my DELL Laptop.
I tried to restore an old version (2.9.0 to 2.17.0) from FLASH. I did it first with *.exe, later with *.rcv
BIOS got older, but BITLOCKER didn't change.
I tried upload 2.14.0 and 2.15.0 too, but it was not available.
I had no more idea to do. And at this maks I decided to push FACTORY SETTINGS.
After FACTORY SETTING got BITLCOKER deleted, and started my Windows 10 Home edition.
I have all files.
I think that you can do it without any old version only with FACTORY SETTING.
I think that a new refreshed Windows wrote in BIOS to use BITLOCKER at start.
FACTORY SETTING could change values to original. So problem is away for me. (My life was blocked for 2 days)