
Solved!
Go to SolutionClosed
Bluetooth gone. (G3)
Hi,
I've got a Dell G3 15-3590. Bluetooth was working fine for a few days until the Bluetooth on/off toggle suddenly disappeared from Windows settings. I can only find a function key for Wireless, but not Bluetooth.
- I then tried to repair, uninstall and re-install the Dell's provided Qualcomm WiFi & Bluetooth drivers with and without restart/shutdown.
- I then tried to uninstall all Bluetooth devices within the Device manager, hoping that Windows will reinstall them.
- Windows Troubleshoot says that the device has no Bluetooth connectivity
- SupportAssist does not seem to have troubleshooting for the Bluetooth component even though the website has a troubleshoot Bluetooth option and wanted to install SupportAssist even though the latest version was already installed.
Also I do not believe that this unknown USB device was there before. I unplugged every USB device and it still showed up.
Perhaps the hardware itself has malfunctioned?
22 people also have this problem
Responses (0)
Solutions (0)
