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Broken hinges on Dell G3 3590

So as you can see both hinges snapped out, I didn't even drop the laptop or something, they didnt break at the same time nonetheless, but the same way (just lifting the lid). As I was trying to repair it I noticed that the arms in the hinges dont move (I mean they dont rotate), which at first sight is how you would think they should work. Thus, I gave up in my attempt to use some adhesive since I may harm the PC. Anyone knows how they should work? I have the pieces of plastic and screws that kept the frame sticked to the display assembly. Any tips or help would be appreciated!

 

Picture: https://imgur.com/NcLeyd7

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No response received

We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.


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Re: No response received

I am have this exact problem and I don’t know what to do.

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Re: Broken hinges on Dell G3 3590

have the same issue, except its just one side which has 'popped' out of the case, causing the screen to rotate slightly, just started doing it when opening the screen normally, no other stress involved.

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Re: Broken hinges on Dell G3 3590

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Re: Broken hinges on Dell G3 3590

Hello Nickvas21. I am unable to see the image that you have provided. Can you upload it to a Google Drive/Dropbox and share it with us for further assistance from our end. ^MP


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Re: Broken hinges on Dell G3 3590

Please help! I am having the same issue and I have only had my laptop for 2 months. My screen is beginning to separate at the corner and towards the middle because the hinge has busted. 

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Re: Broken hinges on Dell G3 3590

I need help!  I need help sourcing replacement parts (m2.5x2.5 big head screws) for my G3 3590 hinge where it connects to the plastic part of the bezel/screen.  When mine broke, I was only able to find one.  Please someone from Dell help me get hold of these 12 replacement m2.5x2.5 "big head" screws!

Thank you

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Re: Broken hinges on Dell G3 3590

Hello. Did Dell support service solve your problem?

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Re: Broken hinges on Dell G3 3590

Thank you for sharing the video. Let me check and get back to you in sometime. ^KR 


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