Thanks for posting. Apologies that your system is not performing as expected.
Your post doesn't indicate if you've done a systems diagnostics to check for a hardware issue. If you haven't done so, please run Dell SupportAssist, make a note of any error messages encountered, and post back. If there are none, then it would likely indicate a software or driver issue.
If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service call -http://dell.to/1vnT6CQ
robert p
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December 19th, 2018 04:00
Hi FuzzyLogicGate,
Thanks for posting. Apologies that your system is not performing as expected.
Your post doesn't indicate if you've done a systems diagnostics to check for a hardware issue. If you haven't done so, please run Dell SupportAssist, make a note of any error messages encountered, and post back. If there are none, then it would likely indicate a software or driver issue.
Here is a short video you may find helpful: How to Fix Touchpad Problems on a Laptop
If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service call -http://dell.to/1vnT6CQ