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February 19th, 2021 11:00

Check media fail is usually not an OS problem, but rather a failed hard drive.  Press F12 a few times at powerup, boot to the Dell Diagnostics, and let the quick tests run.  If you see an error such as 2000-0151, unplug the system, remove the battery and remove and reinstall the hard drive.  Run the test again -- if it recurs, the hard drive is toast.

If you see a different error such as 2000-0142, the drive is faulty and will need to be replaced.

If no error occurs with the quick tests, allow them to run again, and then choose the extended/surface test of the drive.

 

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