model system is Inspiron 17 7779
CPU Intel i7 7779
GPU (Intel integrated, nVidia 960mx 2G dedicated
RAM is 16G
Solid state drive
No errors from the Dell diagnostics
Windows 10 64 bits
Its a high configured laptop
Given that photo/video rendering is quite intensive -- it may well be the system is not suited to running such a heavy load. While the hardware is more than enough, mainstream notebooks just aren't designed to run flat-out for time on end.
Consider running that on a desktop -- or on a mobile workstation that has sufficient cooling to handle the heavy load. Your notebook is a Toyota Camry - nice features for the average user. It just isn't up to towing that 5,000 pound trailer.
Likely scenario: the hard drive limited the performance of the system. With that restriction removed, the CPU can run full throttle more of the time (which produces more heat).
Check the heatsink assembly for dust build-up - that too can cause rapid overheating.
If the temperature in the room has increased, so could that.
I agree, this sounds like your running your laptop to hot so the system shuts itself down to prevent damage. The reason that it worked for months at first is because the system was brand new and wasn't worn out. Then you upgraded the HD to a faster one which increased the temp.
ejn63
10 Elder
•
30.7K Posts
1
March 30th, 2018 10:00
You'll need to provide more information before anyone can begin to help:
What model system (be specific - Inspiron 3521, N5110, XPS L502x, etc. ) - NOT just "Inspiron 15".
What CPU (i.e., Intel i5-8530, etc)?
what GPU (Intel integrated, nVidia 1060i, AMD RX ... etc)?
How much RAM do you have?
Hard drive or solid state drive?
Any errors from the Dell diagnostics (F12 at powerup)?
What OS and version (Windows 10 64 bit, etc.)?
AsiwajuH
4 Posts
0
March 30th, 2018 11:00
CPU Intel i7 7779
GPU (Intel integrated, nVidia 960mx 2G dedicated
RAM is 16G
Solid state drive
No errors from the Dell diagnostics
Windows 10 64 bits
Its a high configured laptop
ejn63
10 Elder
•
30.7K Posts
1
March 30th, 2018 11:00
When the system shuts off, is it abnormally hot?
AsiwajuH
4 Posts
0
March 30th, 2018 11:00
Remember I said the CPU usage and ram gets up to 100
ejn63
10 Elder
•
30.7K Posts
1
March 30th, 2018 12:00
Given that photo/video rendering is quite intensive -- it may well be the system is not suited to running such a heavy load. While the hardware is more than enough, mainstream notebooks just aren't designed to run flat-out for time on end.
Consider running that on a desktop -- or on a mobile workstation that has sufficient cooling to handle the heavy load. Your notebook is a Toyota Camry - nice features for the average user. It just isn't up to towing that 5,000 pound trailer.
AsiwajuH
4 Posts
0
March 30th, 2018 13:00
Am thinking it's got to be issues with the fan/cooling system.
I was forced to change the harddrive to a ssd. Because it came with a 1TB. But when that was checked, the health was 9%
ejn63
10 Elder
•
30.7K Posts
0
March 30th, 2018 13:00
Likely scenario: the hard drive limited the performance of the system. With that restriction removed, the CPU can run full throttle more of the time (which produces more heat).
Check the heatsink assembly for dust build-up - that too can cause rapid overheating.
If the temperature in the room has increased, so could that.
A cooling pad may help as well.
abeLuna
8 Posts
0
March 30th, 2018 18:00
I agree, this sounds like your running your laptop to hot so the system shuts itself down to prevent damage. The reason that it worked for months at first is because the system was brand new and wasn't worn out. Then you upgraded the HD to a faster one which increased the temp.