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December 11th, 2021 14:00

Check the keyboard settings in BIOS to see if there's a keyboard backlight timeout - see link below):

https://youtu.be/K3rqVRfdt0w

Also, view the information in link below, hopefully it will be a help to you

How to Turn Off or On and Troubleshoot the Backlit Keyboard on Your Dell Notebook Computer | Dell US

EDIT:

Capture.PNG

 

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October 11th, 2024 13:48

I have a DELL 3390 laptop. Setting the timeout in the BIOS works just once. When I shutdown the computer and start it again the timeout goes back to 10 seconds. I have to go through the BIOS every time I start the computer.
I do agree that the default 10 seconds timeout is very annoying. A longer default should be set at least when the laptop is plugged in to the power outlet.

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