Dell 7567 ACPI BIOS ERROR

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@Manackwrote:
I was playing a video game on my laptop with the AC adapter connected to it. And it suddenly went off. I pressed the power button but the laptop never came on and anytime I connect the adapter to the laptop , it goes off . So I removed the battery and placed it back and it came on. But I couldn't boot to windows. The dell logo appears and after that all I get is a blue screen saying ACPI BIOS ERROR. I've tried all possible fixes I could find online and i'm still get the same error. Please could it be a hardware or software problem and if so, do I have to my motherboard. It's a core i5 7th gen and can I replace it with a core i7 7th gen ...same model

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You'll want to run the Dell Diagnostics.

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Hey there,

Any luck ? I have the exact same error. Diag shows nothing. If booting UEFI it shows reboots constantly. If legacy boot I get the ACPI BIOS ERROR BSOD. I deleted everything on the hard drives and when booting for USB stick I get the same. I flashed the bios, removed the bios battery and put it back but nothing worked...

Thank you for your message. I will be glad to assist you on this.

Please reboot the computer & check if you are able to get into BIOS. If you able to get into BIOS check the version of BIOS installed. Has there been any hardware changes made?

This seems to be a firmware corruption caused by memory change. If the system is under warranty, I can assist you with the part replacement if required.

 For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

hello Dell-Sreejith R,

Please I need assistance with this issue. Though my system’s warranty has expired, I would like to know how this problem can be fixed