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Dell G5 5587 CPU overheating
Hi, i would love to hear some wisdom from people who share the same problem.
While rendering video's or gaming (mid-range games) my CPU overheats to above 90C and up to 100C!!!!! (i'm using HWMonitor).
Tried to do diagnostics, dell, nvidia updates and everything - didn't help.
Cleaned the fans as much as i could without opening the laptop itself (because then i'm losing hardware warranty) and added a cooling pad - didn't help either.
I must say that Dell's support in my country didn't help at all.... shame...
If someone solved this problem i would love to hear how you did it!
any help is more then welcome
fireberd
9 Legend
9 Legend
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33.3K Posts
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July 9th, 2019 03:00
Just removing the back to clean it out should not void the warranty. However, if something is damaged doing the cleaning then that could void the warranty. I have a 5577 gaming laptop and removed the back to install a larger M.2 SSD and it didn't void my warranty.
DELL-Jesse L
Moderator
Moderator
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16.7K Posts
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July 9th, 2019 05:00
pave156,
Just to confirm Fireberd's response. "Removing the back to clean it out should not void the warranty. However, if something is damaged doing the cleaning then that could void the warranty". The computers temperature is within specs.
If you have not updated the system bios you can click below to download the latest version.
Dell G5 5587 Drivers
The installation information is listed at the bottom of the driver page.
Reven1010
42 Posts
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July 10th, 2019 00:00
Reven1010
42 Posts
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July 10th, 2019 00:00
@ have no idea why my edit on text resets...