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May 11th, 2020 15:00

Dell G7 7588 Frame Drop Issue

I have a Dell G7 7588 that i bought in December of 2018.  It was working fine until recently, when frames started randomly dropping (to as low as 10-12 fps), even in low-demand games such as DoTA 2.  I regularly do a rudimentary fan clean (remove the back panel and blow air through the fans).  I have also done an undervolt using ThrottleStop, but this doesn't solve the issue.  I literally get better frame rates when the laptop is unplugged, because at least then it's a consistent 30 fps.  It is highly disappointing to have a laptop with these specifications, and see frame drops like this.  Please help.  

 

P.S. I read on a forum that a recent BIOS update in February of 2020, which reduces the maximum speed of the fans is a cause of this.  Whatever the cause may be, I want my problem solved.  I'm not spending so much money on a gaming laptop, just for it to become a paperweight in around a year.  

May 11th, 2020 15:00

Hi, 

Thanks for the prompt reply.  If this is the only viable solution, why would Dell provide a 180 W power brick out of the box?  Also, does having a larger brick have any detrimental effects on my laptop, or does it just take the amount it needs?

 

Thanks

9 Legend

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47K Posts

May 11th, 2020 15:00

My issues like this are resolved by using larger power brick.

I use 330W power brick on mine.

Dell 330W AC Adapter  (DA330PM111, XM3C3, ADP-330AB B, 5X3NX, 332-1432

https://www.amazon.com/Dell-Adapter-DA330PM111-ADP-330AB-332-1432/dp/B00CGA5JQM

 

May 26th, 2020 11:00

Somebody from the community.  I request you to help me.  I can't play games normally on my laptop anymore, and I don't know what to do.

HELP PLEASE

 

@speedstep 

9 Legend

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47K Posts

May 26th, 2020 22:00

I use 330W bricks on mine and its stable.

 

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