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1 Copper

Dell Inspiron 15 7577 keyboard issue

Hi, I'm having a problem with keys wp[s;'x/ . There are times that it's working but now all of it are not working. My laptop's not under the warranty though and I think that this is a common issue of Dell. The keyboard replacement for this is too pricey too. Is there anything that you guys can suggest? I'm planning to have it replaced with different keyboard backlit color, maybe white or blue but I also can't find where to buy one. 

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5 Replies
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5 Rhenium

Re: Dell Inspiron 15 7577 keyboard issue

Use with external keyboard.

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1 Copper

Re: Dell Inspiron 15 7577 keyboard issue

I'm already using an external keyboard for about 6 months already. Thanks for the reply!

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6 Indium

Re: Dell Inspiron 15 7577 keyboard issue

The keyboards are available for about $20 on amazon

https://www.amazon.com/Laptop-Replacement-Keyboard-Inspiron-Layout/dp/B07JLWL54C

That said, the service manual procedure for replacing the keyboard is quite involved.

https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-7577-laptop/docs

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2 Bronze

Re: Dell Inspiron 15 7577 keyboard issue

I know man. Mine just came out of warranty and having the same problem. So disappointing. I'll never buy dell again

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2 Bronze

Re: Dell Inspiron 15 7577 keyboard issue

The keyboard issue is known and widespread. Others have even reported that replacing only fixes the issue for a short time. 

External keyboard appears to be the only workaround. 

I have the same issue with the keyboard. I tried re-seating the cable, but it only worked for a short while. I have noticed, as others, that the problem resolves itself if you heat the system up (play a 3D game for a few minutes). Not sure how to apply a permanent fix though. I assume the heat is cause some connection points to expand and close the connection. As soon as the system cools though, the keys stop working again.

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