Welcome to the Dell Community @ndisk 

Dell Mobile Connect requires two components to work properly.

The Dell Mobile Connect driver, and the Dell Mobile Connect application.

Dell Mobile Connect Driver:

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Dell Mobile Connect 3.3:

https://www.microsoft.com/en-us/p/dell-mobile-connect-33/9nx51w9gbs5t?activetab=pivot:overviewtab

Best regards,

U2

NOTE:

Bluetooth is enabled???