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November 5th, 2020 12:00
Dell SupportAssist OS Recovery never initialize in Bios
Hi guys.
My hard drive has all partitions to do the factory reset, however when I press F12 and select
SupportAssist OS Recovery on bios, this software does not initialize, instead Windows starts normally.
It seems this option is not activated somehow.
I want to do a clean windows installation with DELL INSPIRON FACTORY RESET and I am not able to do this without SupportAssist OS Recovery.
Please, someone could help?
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nyc10036
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5.6K Posts
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November 5th, 2020 13:00
Make a backup image of the hard drive first.
Then use Media Creation Tool to create bootable USB to install Windows 10 20H2.