Unsolved

1 Message

173

November 5th, 2020 12:00

Dell SupportAssist OS Recovery never initialize in Bios

Hi guys.

My hard drive has all partitions to do the factory reset, however when I press F12 and select
SupportAssist OS Recovery on bios, this software does not initialize, instead Windows starts normally.

It seems this option is not activated somehow.

I want to do a clean windows installation with DELL INSPIRON FACTORY RESET and I am not able to do this without SupportAssist OS Recovery.

Please, someone could help?

 

 

 

6 Operator

 • 

5.6K Posts

November 5th, 2020 13:00

Make a backup image of the hard drive first.

Then use Media Creation Tool to create bootable USB to install Windows 10  20H2.

No Events found!

Top