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27.6K Posts

June 17th, 2020 04:00

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

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247 Posts

June 17th, 2020 04:00

You may have a residual install of that app which is causing the issues? Did you uninstall it or have you done some sort of reinstall of Windows or possible a recovery or refresh? Personally, I don't use the Power Manager I prefer a clean version of Windows which handles power configurations just fine. Looking at Power Manager install notes it does say to uninstall Power Manager Lite before installing Power manager which you may want to check if that is installed? 

Moderator

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27.6K Posts

June 17th, 2020 05:00

Hi Ahmed21,

I am from the Social support team. I understand that you are facing issues with Dell power manager. Please be assured, I am here to help you. I'll do my best to have this resolved at the earliest.Share the below information along with the exact concern you are facing to review and assist you.
1. Since when are you facing the issue? 
2. Was there any recent hardware/software changes made to the system? 
3. Did you notice any windows update that took place? 
4. Will you be able to share a video of the issue? ^PC

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4 Posts

June 17th, 2020 07:00

1. for 2 weeks 
2. There weren't any recent hardware/software changes made to the system
3. I tried to install windows update after I faced this problem, but the same problem existed
4. Here is a screen record of the problem. knowing that I try to install the compatible version with my laptop.

January 4th, 2022 04:00

Try to uninstall the software completely from your laptop. Remove all the entries from the registry and then install it from the Microsoft store, not from the Dell website. No need to update the wifi drivers or disable any sevice.

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1 Message

January 30th, 2025 22:49

I'm having the same problem. How can I solve it? I REALLY need to use POWER MANAGER.

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