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2 Posts

255

November 25th, 2022 03:00

Error 2,7 after change LCD Panel

Inspiron 3493

Inspiron 3493

Dear All i have a strange issue
My Inspiron 3493 had broken LCD panel(hit in corner only).
It was functional with external monitor and only the panel was break.
I have change it with identical panel(same serial, version etc) by opening only screen protecting.
Remove only the cable from bad panel to the new one.
After change LCD i have 2.7 error led.
I have try to install previews panel but face the same error.
Also Start + D show normal the LCD (white only but it works)
Try to reset with no success ( Baterry,Cmos etc)
External monitor not working also.
did this damage mobo?
Any ideas?

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November 25th, 2022 03:00

Is the replacement panel the exact same part number as the original, or is it different?

The fact that you don't see a normal diagnostic pattern on the screen is concerning -- it could be that the panel is defective, or it could be that it's a non-Dell part the system does not recognize.

2 Posts

November 25th, 2022 05:00

LCD was same part as original.
I just close with vendor ad they suggest to change the cable.
May was damaged.
I will update when arrived.

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