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August 30th, 2020 12:00

Error Code 2000-0142 on a SSD

I am having trouble with a laptop booting up.  On bootup I keep getting error code 2000-0142 "Short Self Test Failed" but the laptop has a SSD not a HDD.  It is on an Inspiron model 13-7378.  I found it hard to believe the SSD failed so soon.  I purchased a SATA to USB adapter which is way cheaper than a new SSD.  When I plug the adapter into another laptop's USB the SSD works perfectly fine.  I can view all the files, pictures, documents and etc.  This leads me to believe the SSD is working fine.  I reinstalled the SSD after checking it, cleared the BIOS error message log, and I am STILL getting the same error and the laptop will not boot.  What else can this error code mean if there is nothing wrong with the SSD?  

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5.6K Posts

August 30th, 2020 12:00

Being able to boot is different from the SSD being readable when plugged into an adapter and used essentially as a USB flash drive.

Since it is a bootable SSD, try booting with it while still in the enclosure on the other laptop.

 

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