Our Forum users will need more data before they can assist = * What PC model? * What operating system? * What GPU/video card model is in the PC? * List all of the video out ports on the GPU/video card * Explain how the monitor is currently connected to the GPU/video card using which cable and ports * Have you tested all of the available video out ports on the GPU/video card?
The main cause of the Dell black screen issue is a bad connection between your graphics drivers and your operating system. Another possible cause is a display adapter driver update issue. You may also run into a Black Screen of Death after system updates or installations, which you may need a reinstallation of Windows.
DELL-Chris M
Community Manager
•
56.9K Posts
0
November 10th, 2022 06:00
Our Forum users will need more data before they can assist =
* What PC model?
* What operating system?
* What GPU/video card model is in the PC?
* List all of the video out ports on the GPU/video card
* Explain how the monitor is currently connected to the GPU/video card using which cable and ports
* Have you tested all of the available video out ports on the GPU/video card?
AdrianG001
4 Operator
•
4K Posts
0
November 10th, 2022 22:00
The main cause of the Dell black screen issue is a bad connection between your graphics drivers and your operating system. Another possible cause is a display adapter driver update issue. You may also run into a Black Screen of Death after system updates or installations, which you may need a reinstallation of Windows.