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1 Rookie
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3 Posts
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1449
August 26th, 2021 00:00
G5 15 5500 overheating issues
My new Dell G5 15 5500 is having issues with the temperature, even in easy tasks it's hotter than what you would expect, and when you run a game, the computer will hit easily 100c and will immediately close the session after 10 to 15 minutes of playtime, is there a fix to this matter without messing around with my bios or using ThrottleStop to fix this issue?
My system configurations:
| 15.6 inch FHD (1920 x 1080) 120Hz 250 nits WVA Anti- Glare LED Backlit Narrow Border Display |
| 256GB M.2 PCIe NVMe Solid State Drive |
| 8GB DDR4-2933MHz, 2x4G |
| NVIDIA(R) GeForce(R) GTX 1660 Ti 6GB GDDR6 |
| Windows 10 Home English |
| 10th Generation Intel(R) Core(TM) i7-10750H (12MB Cache, up to 5.0 GHz, 6 cores) |
Regards
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U2CAMEB4ME
6 Operator
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6.2K Posts
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August 26th, 2021 05:00
Welcome to the Dell Community @adsc_23
Make sure this driver is up to date.
Intel Dynamic Tuning Driver:
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=cghtn&oscode=wt64a&productcode=g-series-15-5500-laptop
What version of BIOS do you have installed???
Best regards,
U2
AdrianG001
6 Operator
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4K Posts
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August 26th, 2021 06:00
Open bios with f2 upon starting, search for turboboost. I believe its also under the performance tab
adsc_23
1 Rookie
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3 Posts
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August 30th, 2021 12:00
Hello!
All drivers are up-to-date, also BIOS updated to the last version and nothings helps.
I tried the software you posted in your replay (Intel Dynamic Tuning Driver) and it didn't work as well, any other idea?
Thanks for the advice
Regards