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January 19th, 2019 07:00
G7 17 - 7790 (G7 NEW)
So, about a week ago I ordered the new G7 17 - 7790.
I went on the website today and the item isn't even listed anymore?
This is what I ordered but can't be found on the product page under 'New G7 17"
Anybody know what gives?
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Saltgrass
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4.3K Posts
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January 19th, 2019 08:00
I see it on the US site..
BooBooLovesAll
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January 19th, 2019 08:00
You can only see it through the link.
I ended up calling customer service, seems the laptop is out of stock, hence why they de-listed it.
Saltgrass
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January 19th, 2019 10:00
I did not go to it through the link. Dell doesn't normally remove a product because it is out of stock but will just show an estimated delivery date.
BooBooLovesAll
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January 30th, 2019 19:00
I contacted Dell today, and customer support stated my order was "on hold".
I was transferred to another department that informed me there was an issue with the order, and had to cancel the one I placed and reordered the item but not the original one I had ordered. (The 1st link in the OP, not the 2nd. 2nd is no longer available)
Just odd, and it set me back a few days.. but, oh well.
PoorGeezer
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May 2nd, 2019 15:00
JohnyDoe
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May 26th, 2019 19:00
I have A new G7 17-7790. Before I ordered, paid or anything money related. I asked repeatedly why ? if ? when ? they would be releasing same model (or = 2) with the 9th gen I7 or even the I9. I was not given an answer. I know the G7 is really really good with out doubt. As far as I know Intel released their 9th gen processors in march the 2nd quarter. I think they Del were clearing stock. I am a tight with money.
Do you know if Del are holding back the upgrade to windows 1903 ? I cant find any information confirming or denying they are.