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July 11th, 2018 14:00
G7 (7588) Numlock indicator and keyboard macros
I recently purchased a Dell G7 and performed a clean Windows 10 install right away. All went smoothly, got all the drivers and the latest updates installed to Window version 1803.
One troubling thing is the lack of physical numlock indicator. This can be done through software as well, and I used to use Dell Quickset on my previous Dell's, but Quickset seems to be deprecated, and the drivers page for my model does not include any utility which would provide an indicator as to the state of the numlock. Some might argue to simply "type" to find out the state of the numlock, but when I'm entering RSA token numbers I cannot always see the output on a web page as the characters are hidden like password characters.
My other issue is where can I find Dell's gaming keyboard software? Most gaming laptop manufacturers offer some sort of keyboard macro software, but I did not find anything on the downloads page for my model on support.dell.com.
Thanks for the help,
Bob



robert p
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July 12th, 2018 09:00
Hi Bob,
Thanks for posting. Apologies that your system is not performing as expected.
Unfortunately the numlock key and light are no longer a part of modern computers. You can enable it using the Fn and usually the F5 key, but there is no indicator anymore. However as a possible solution, you could try an external keyboard which may have those features. I am also unable to locate a gaming keyboard map for your model. Perhaps the gaming software has it built in and works while the game is running.
If you need additional assistance, please contact me privately and include your personal information along with your computer's service tag number. Thanks.
twopoint71
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July 12th, 2018 17:00
Thanks for the update Robert,
I think my request is not quite clear. The G7 (Inspiron 7588) has a dedicated NumLock key on the keyboard, but there is no easy way to tell at a glance if it is engaged or not. Dell QuickSet offered an on screen indicator for the status of the NumLock. I mean, it is not that big of a deal, but it is a quality of life issue.
I'm surprised at the lack of "control center" software for the laptop. Pretty sure all competing manufacturers make a "control center" software for their machines designed to compete with the G7. I didn't think about it at the time of purchase, I just assumed Dell had one too, but it's a bit of a disappointment to have to rely on 3rd party software for things like:
Does Dell have any plans to build anything like this for their customers? I don't really know as I just came back to Dell after using MSI for a while because I really liked the new G-series which is great hardware, but feeling a little let down on the machine nerd knobs and indicators.
Sorry for the rant.
Thanks,
Bob
robert p
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July 16th, 2018 03:00
Hi Bob,
While I understand your frustration, I have no answers for your questions, as unfortunately they do not provide us with advanced information about products or services.
If I find any further information for you, I'll be happy to pass it along.
-Robert
Bob_F.
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November 17th, 2018 06:00
Hi Bob,
I understand your pragmatic dilemma at the inability to access otherwise common sense functions in the 'leading edge' DELL G7 keyboard (especially considering, after all, this is a computer... pretty Basic, right?)
On that note, DELL really needs to practically re-write the Basic code for simple Keyboard function; especially considering the cost of ROM is infinitesimally inexpensive these days.
My enigma is DELL's lack of straightforward user instructions describing how to use/access the plethora of keys' multiple characters/symbols. Up to 5 each per key. Wow! Impressive! Teasingly available; a User would presume.
My presumptively deductive logic suggests using the AltCar key should 'open the door'. Makes sense to me.
Using this key (in any fantastical combination) results in nothing different than simply clicking on the multiple symbol key itself.
Simultaneously pressing the Shift key plus the multiple character key enables only the upper left symbol.
Simultaneously pressing both the Shift and AltCar keys results in nothing.
Of course, if selectively accessing the variety of symbols on a single key required dual keys to be pressed simultaneously would likely prevent the ability to also simultaneously click the desired multiple-symbol-key at the same time; lest use of the User's nose, or perhaps the User is mystically talented?
Anyway, you are not alone in your fascination of the exclusion of basic function as it pertains to keyboards. Illogical to suggest this is because of other manufacturers' trends and proposing you purchase a different keyboard to satisfy your expectation the G7 simply functions reasonably.
Bob