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April 20th, 2021 20:00

Graphics Driver Issue

.Hi. I have a Dell inspiron N5110 laptop. I upgraded ram from 3gb to 6gb and changed the 500gb HDD to a faster 250gb SSD and installed Windows 10 home on it.

but when I installed intel HD graphics 3000 driver on it the screen went black after restarting. when I asked this to a technician he said to uninstall or roll back the display adapter driver in safe mod so I was not able to install the graphics driver on it.

Is there any solution for this trouble?

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April 21st, 2021 14:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

April 26th, 2021 21:00

Thank you for your kind consideration. I recently found the issue. My laptop has intel HD 3000 graphics which is not supported by windows 10 and this caused the issue. when I installed windows 7 and 8 series it worked perfectly without any issue. SO THANK YOU !!!!!!‌ ‌

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