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August 10th, 2018 11:00

HID Complaint touch screen driver not available

I am using Dell Inspirion11-3148 laptop. My touchscreen was working all fine untill i formatted my laptop. Now i dont see it working.

1. I installed all the touch screen drivers

2. "hid-compliant touch screen driver" is not seen in the list of Human Interface Devices

Please help

10 Elder

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23.2K Posts

August 10th, 2018 13:00

Did you install the chipset driver?

 

7 Posts

August 11th, 2018 16:00

Yes i did. Still no luck

10 Elder

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23.2K Posts

August 11th, 2018 17:00

What shows in the device manager as having missing drivers (yellow splat)?

7 Posts

August 12th, 2018 03:00

I googled on what is missing to enable touchscreen. It showed "HID Complaint touch screen" which should be under Device Manager. Which is not appearing

2 Posts

August 12th, 2018 04:00

in device mangers click "view" and under view click "Hidden Devices" it will appear when you double click on HID 

10 Elder

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23.2K Posts

August 13th, 2018 11:00

The I2C hardware is your touch panel.

There are four chipset drivers you must install (rebooting as necessary in between):

https://www.dell.com/support/home/us/en/04/product-support/product/inspiron-11-3148-laptop/drivers

THEN install the touchscreen driver.

7 Posts

August 13th, 2018 11:00

Tried that too. Still no luck. I downgraded to Win8.1 to see if i can get some positive result. 

Please see the screenshot of my device manager..Device ManagerDevice Manager

 

7 Posts

August 15th, 2018 05:00

I am sorry for stretching this long... I installed all Device manager after installDevice manager after installDrivers installed and updatedDrivers installed and updatedthe chipset drivers and I2C driver as well. Still no luck.. Is there anything else i need to do after this?

4 Operator

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6.4K Posts

August 15th, 2018 08:00

In device manager, expand Human Interface Devices. At the device manager taskbar, click Action, and then select Scan For Hardware Changes. Hopefully touchscreen driver appear. If the touchscreen still doesn't appears, click on View, and select Show Hidden Devices.

Dell Inspiron 3543:

7 Posts

August 18th, 2018 01:00

 

My device manager View is set to "Show Hidden Devices"

Capture.JPG

7 Posts

August 24th, 2018 03:00

No luck after several attempts

April 8th, 2019 17:00

Sir same issue have you found any way

May 30th, 2019 23:00

Same issue - HID Compliant Touch Screen driver is missing from Device Manager on Inspiron 13-7359

Cannot get touch screen to work whatsoever.  Unable to find solution or drivers on Dell website.

June 10th, 2019 02:00

Hi, if there is a solution pls let me know. Same issue on Inspiron 3147 11.6". The HID-Compliant Touch Screen Driver is not available and I've already tried a lot of repair options, driver re-installation from Dell site, etc. 

Thanks in advance, 

June 22nd, 2019 16:00

Dell Inspiron 24 -5475

Same issue HID compliant touch missing as well

Have dell support, and they said they are coming to replace a chip that supposedly runs the touch screen. 

Not sure if related but integrated webcam does not work either

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