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June 18th, 2021 01:00
Hardware scan complete no issues
Please someone help? A new Inspiron 15 7000 - only 2 weeks old.
Everytime the laptop is left for a short period of time, I receive a pop-up message which says Support-Assist Onboard Diagnostics - Hardware scan complete with no issues which at times is causing it to restart?
This then sometimes leads to a blue screen stating Windows had encountered some form of error.
How can I stop this please?
JOcean
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12.6K Posts
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June 18th, 2021 02:00
If you get a blue screen the system will run diagnostics. On a 2 week old system I would call Dell tech support. You have 30 days to either get a refund or exchange the system.