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October 8th, 2018 00:00

Help

My service tag is    and I update my windows from win7 x64 to windows 10 pro x64 

I have Intel HD graphic ( core i3 ) but I'm wondering do I have And radeon and my laptop won't detect it or not 

Note I wasn't check if I have it before or not and I was update my bios to a06 plz replay 

 

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October 8th, 2018 03:00

Its n5010 

 

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October 8th, 2018 03:00

Full system model (Inspiron N5110, 7577, etc.)?

 

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October 8th, 2018 04:00

MustafaMusallam,

The Inspiron n5010 would only have shipped with the onboard graphics or the Discrete ATI Radeon HD5470. It would not have shipped with both video cards.

October 8th, 2018 05:00

Thank u for replaying my message 

In my trial for win 10 it was good for me laptop worked smoothly and faster 

But my question was do I have at I mobility radeon 550v 4650 or just the Intel HD graphic because I read the manual its says both  *Service Tag* my service 

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October 8th, 2018 05:00

Thank you for your message. There are no official Dell drivers available for Windows 10 on this model & this model is not tested for Windows 10.

 

There may be issues with the updates or devices may not respond & we do not recommend upgrading to Windows 10.

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October 8th, 2018 07:00

Thank you for the tag details. As per the records, I see that there is no discreet card shipped with this order & you have the Intel graphics card.

 

You can check the system configuration on www.support.dell.com by entering the system service tag & clicking on system configuration.

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