6 Posts
1
20908
Horizontal line at the bottom of my screen -Inspiron 15 3567
Hello I have a bought an Inspiron 15; one year ago, and a thick line (several pixels) has appear at the bottom of my screen.
The problem occurs first one month ago and since this line is getting thicker.
If I try to print the screen, the problem doesn't appear in the screenshot. What should I do ?
JuMont
6 Posts
0
January 17th, 2022 22:00
It was a physical problem. Et Dell technician came and changes my screen.
JOcean
7 Technologist
7 Technologist
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12.1K Posts
2
January 3rd, 2019 04:00
If the line does not show when you print screen then it very well could be an LCD screen problem. Restart the system and at the Dell splash screen start tapping F12. Run full diagnostics with attention to the LCD results. If the screen is having trouble, as I suspect then it may need to be replaced. Have you tried to boot into Safe Mode and is the line visible there as well?
To boot into safe mode
https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/1778
JuMont
6 Posts
0
January 3rd, 2019 05:00
Unfortunately,
Everything is pointing at a LCD screen problem.
:'(
JuMont
6 Posts
1
January 5th, 2019 09:00
The line is getting thicker every day, am I the only one with the same problem ?
JuMont
6 Posts
0
January 6th, 2019 23:00
Even thicker ...
JuMont
6 Posts
0
January 15th, 2019 00:00
Still thicker.
Date is allmost hidden
neil2707
1 Message
0
April 12th, 2020 09:00
Did you find any solution, please share even i am facing exact same issue.
maxishara
1 Message
0
February 19th, 2021 20:00
can any one say is it a ribbon problem or physical screen problem??????
ejn63
10 Elder
10 Elder
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23.2K Posts
0
February 20th, 2021 04:00
Run a screen diagnostic (hold D through powerup). If you see the same fault on the test screens, the display panel needs to be replaced.
if you do not, next would be to reseat the cable and check it for damage.
Famee
2 Posts
0
January 17th, 2022 15:00
No you are not. Its real stressing. Did you fix yours now?
I need help. I'm i to go for a complete new screen?
Famee
2 Posts
0
January 17th, 2022 15:00
Yes i tried rebooting into safe mode. Still the same.
Could it be the complete screen replacement?