Unsolved

This post is more than 5 years old

1 Rookie

 • 

2 Posts

13620

August 5th, 2019 04:00

How to purchase a new battery?

Hi, first of all I don't know if this is the right place to ask for help, so if it's not please redirect me to the right forum. My Inspiron 13 7000 (model 7370) has had poor battery life so I decided to replace the battery. However, I'm finding it very hard to find said battery. This Dell website sells batteries, but it doesn't say which battery is compatible with which computer: https://www.dell.com/en-au/shop/power-and-batteries/ar/6554 Could someone please tell me which battery is compatible with my laptop?

6 Operator

 • 

6.2K Posts

August 5th, 2019 04:00

1 Message

March 29th, 2021 15:00

Inspirion 7370 I5 8Gb.  My battery life has been short since the day I got my machine.  The error message tells me my battery is not strong enough to power my machine.  I have a warranty but since it is approaching two years (10mos 29 days) I am told my warranty doesn't cover the battery.  As if the machine could run without a battery.  BS.  This is or should be a warranty product.  When I went to the website, I had the same problem, the many batteries don't indicate if they would work in my machine.  Come on Dell.  Fix this, let the customer browse before they seek help.  

12 Elder

 • 

31K Posts

 • 

153.7K Points

March 29th, 2021 15:00

The battery warranty is 12 months, regardless of any extended system warranty.

If you need an OEM battery, 

 

https://www.parts-people.com/index.php?action=item&id=27510

 

No Events found!

Top