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May 21st, 2019 09:00

Inspiron 13-5378 2 in 1, back panel lid part?

I am looking for a part for the above laptop. It is a back panel on the lid. Silver in color. I am wondering where to get the part? I live in Ireland.

Thanks in advance

Acedoug

Community Manager

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54.9K Posts

May 21st, 2019 10:00

I need more to go on. Can you post a picture of your current Inspiron 13-5378 showing me which part you want to replace?

 

4 Posts

May 23rd, 2019 13:00

Hi cannot get the image in this reply tried snipping tool etc.

Community Manager

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54.9K Posts

May 24th, 2019 05:00

4 Operator

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6.2K Posts

May 26th, 2019 10:00

Welcome to the Dell Community  @acedoug 

Sorry but your picture cannot be seen by others until a "Moderator" approves it.

Until then you could search your "Service Tag" and find the part number yourself.

System configuration Support for Inspiron 13 5378 2-in-1:

https://www.dell.com/support/home/us/en/04/product-support/product/inspiron-13-5378-2-in-1-laptop/configuration

You can search the part number yourself or post it and we can help.

Best regards,

U2

4 Posts

May 26th, 2019 10:00

Thanks

back lid panel1.jpg

4 Operator

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6.2K Posts

May 27th, 2019 05:00

@DELL-Chris M 

WOW.

It is going to take some time getting used to Dell's lack of documentation and support media!!!

This is what I am used to:

MYZBOOKlcd.PNG

My zBook 17 G2:

Every part has a part number. "Camera, Hinges, Cables, Antenna etc"

Regards,

U2

Community Manager

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54.9K Posts

May 27th, 2019 05:00

Dell does not have a LCD back plastics part number. It would be "included" with the an entire LCD replacement kit. Which would not be inexpensive.

Community Manager

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54.9K Posts

May 27th, 2019 06:00

U2CAMEB4ME,

Here is an example. One of the nine LCD assemblies that shipped on the Inspiron 13-5378 is Dell part 1TG51. You can see below that 1TG51 is both the LCD and back cover =

 

Capture.JPG

I do see part number HH2FY (Cover For Hinge, Back, Inspiron 5368/78) but it is listed as not for sale since it is bundled with the LCD panel.

 

4 Operator

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6.2K Posts

May 27th, 2019 06:00

4 Posts

May 27th, 2019 09:00

Thanks for the info folks,

I contacted Dell re the replacement Yes you are correct you have to buy the back panel plus the lcd the cost quoted is €291.78. So I will probably go through Ebay.

Thank you again it is greatly appreciated.

4 Operator

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6.2K Posts

May 27th, 2019 09:00

Your very welcome @acedoug 

Best of luck,

U2

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