Inspiron 15-3000 Battery Charging Issue

Question

Hi, I am having battery charging issue on this model, a brand new unit, only use for 4 months. Prior to this, the hinge broken, which is obviously design related issue. Is this model any good?

AdrianG001 · Answer

Verify AC adapter functionality Charge the battery in BIOS mode or with the laptop turned off Run the Dell hardware diagnostic test Check the battery health status Update the BIOS and Dell Quickset Run Windows Troubleshooter for battery issues Uninstall and reinstall Microsoft ACPI Battery driver

Inspiron

Inspiron 15-3000 Battery Charging Issue

Verify AC adapter functionality

Charge the battery in BIOS mode or with the laptop turned off

Run the Dell hardware diagnostic test

Check the battery health status

Update the BIOS and Dell Quickset

Run Windows Troubleshooter for battery issues

Uninstall and reinstall Microsoft ACPI Battery driver

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