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April 28th, 2020 00:00
Inspiron 15 5000 restart loop after Windows 10 Update
Hello!
My Dell Inspiron 15 5000 decided to do an automatic Windows 10 update.
After the Update (not sure if it was successful) the laptop restarts automatically and does not boot Windows 10.
Is there any fix for this issue?
I've tried to fix it through Dell SupportAssist but was not successful.
Thanks in advance.
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nyc10036
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April 28th, 2020 11:00
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-update-stuck-in-continuous-loop/c4d735fc-da92-4604-ae7a-1c5c443eea48
AdrianG001
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April 28th, 2020 13:00
In my case Windows 10 build in factory reset caused reboot loop which I was able to fix only by using dell assistant.
Steps to do:
1) Run Dell assistant by:
a) turn you dell laptop on
b) when you see a spinning circles, under a large dell or windows logo then press and hold the power button for about 5s to force the laptop to turn off.
c) repeat the step b) for 2 or 3 times.
d) after the next restart, Dell should run its Dell assistant app to scan the machine for issues.
2) Let Dell assistant to scan you machine. Unfortunately it won't find any issues and will propose to reboot your machine - DON'T DO THAT!!!
3) When Dell Assistant is still running and has finished all his scans, you will see WiFi, Home, etc. icons in the top right corner of the screen.
Guess what, it is clickable, so use your mouse and click on the "Home" icon.
4) Now you will see some additional options in the middle of the screen, one of them is the button to repair the machine. Use it, select the factory reset and follow the instructions.
Thats it.
I hope it will help someone