Inspiron 15 5570 WIFI VERY SLOW - Frustrating

You are a genius.

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@JeroenJeroen wrote:

I found the solution! finally!!!
I turned off SmartByte and my internet speed doubled!
Don't know yet if it will stay stable, but I think it will.

Hope it works for you as well!

All the best!

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Uninstalled SmartByte and my wifi speed went from 30 Mbps to 115 Mbps!!

Dell should be ashamed for putting such a crappy software on their Laptops.

worked flawlessly

thanks a lot

I disabled "Smartbyte Network Service" and my Internet Download speed went from 49 mbps to 175 mbps!  Thank you!

I signed into here just to say thank you. 

I have spent all day searching for the reason why my wifi speed has been so slow. Thank you!!!! Your solution worked for me.

Thank you so much for this! It really worked.

The only question now is how in the world did SmartByte got into our devices? 

Uninstalling SmartBytes also fixed the problem on Inspirion 15 7579, Would it be necessary to install smartbytes again once bug fixed or nah?

Hello all,

I also noticed that my iPad was showing my paid for 200 MBPS  speed, while my Dell 15/ 5000 12 inches away from it, while the Dell might hit 30 to 35 MBPS.

I saw this thread, uninstalled SmartByte and boom, back to the speeds I have paid for.

Someone at Dell needs to get a rapid grip on this stupid add on they've placed on these machines. 

vbmal

Turned off Smartbyte and went from 1 MBPS to over 200 MBPS....Just wow.Thanks for this thread!

dont buy dell...  i was considering that a few weeks ago. i bought alll in one  dell @1500$$

paid cash  trouble started right away, support was  nowhere to be found, i did like you   i wrote ceo and 6 board members  when that didnt help i wrote attorney  general of Washington state where i live  although  i  never got  reply from ceo or   board members  tech support  couldnt help   enough as  i continued having  problems with the dell  i contacted support several times  they were right on the spot each time i had to replace  wireless keyboard and  mouse  5 times    finally   got wired  of each no more problems with that , the cd rom  started acting   up and they sent me the internal parts the guts of the unit  no questions asked. i have had dell ever since win 3.0. i expect now i will stay with them, but i had to work at it to come to that conclusion. i had several  more problems wit this all in one    and support was right there even if ijust wanted to ask a question they answered.  i should not have had problems  in the beginning  thats the first time in all these years the tech support   was lousy. i did learn if you call at the wrong time of day you get the guys in  India  that is bad news, i learned when to  call quickly.

I received four days ago a Dell Inspiron 13 5000 - 5378

All great !!

Except that comparing with another PC placed beside, Wifi connection was very much slower.

Made upgrades from Dell's page; nothing.

Then removed SmartByte as said.

Works, now speed is correct, similar Wifi speed as in the other PC.

Solved !!

Uninstalling smart byte worked, are people from DELL taking this seriously?

Thanks. I just went from 40MBs to 300MBs!!!

This worked great for me!   I found the instructions somewhere else.  WIN +R, then type in "services.msc", find Smartbyte Network Service and turn it off.  I even "disabled" mine since it was on automatic.

Thanks so much for helping out with this!!  What a lifesaver!  My internet provider was getting tired of hearing from me.

can we receive a confirmation from dell … why you continu to install this to a dell laptop

i have a ton of laptop to support and when people call for slow wifi … i always remove smartbytes and all dell related software because … its reinstalling smartbyte  sometime from dell update i think ...

its a piece of **bleep** this smartbyte