Unsolved
4 Posts
0
717
September 8th, 2020 15:00
Inspiron 15 7000 bootloop
Hello,
My Inspiron has entered a unique bootloop during the latest feature update for Windows (2004 I believe). The dell loading screen shows, blinks, shows a slightly larger dell loading screen, then for a split second shows the update screen at 30% saying not to reset computer. The laptop then completely resets and repeats. I have literally tried everything. Multiple command prompt ideas found on forums for bootloops, every scan support assist and boot manager has to offer, I can’t boot to another windows version, I can’t boot using safe mode, I can’t do a system repair, and I can’t find a restore point on my computer.
I did install an aftermarket SSD a few years ago where my OS is now located, so I’m nervous to do a factory image restore as the OS was originally on the hard drive. I am out of ideas, and I need my laptop to work again as soon as possible. If anyone has any ideas how to fix this it would be greatly appreciated.
Thanks!
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Shache
4 Posts
0
September 9th, 2020 01:00
Ended up doing a factory image reset, which fixed my laptop but I lost all of my data... not a huge deal. I think I’ll leave the 2004 feature update alone until I’m forced to use it.