Community Manager

 • 

56.9K Posts

April 2nd, 2019 12:00

Because the Dell ePSA diagnostics pass, there is nothing wrong on a hardware level. You should not compare the Inspiron 7580 power settings, fans, temperatures, etc. to a different Dell model laptop. Like that other user was doing with his Inspiron 7580 and Inspiron G3 Gaming laptop. Apples and oranges. The
i7-8565U CPU maximum temperature allowed at the processor die is 100°C. You have a long warranty through 2020. If some hardware component does fail, we will fix it.

 

 

42 Posts

April 3rd, 2019 10:00

Thanks for the reply.

I hope I never have to use the warranty to be honest.

Very happy with the laptop otherwise ,great machine and remarkably powerful. 

Cheers .

42 Posts

April 9th, 2019 12:00

DELL-Chris M

https://www.dell.com/community/Inspiron/Inspiron-7580-thermals-cooling-fan-control/m-p/7278584#M51631

Could you possibly check the scenario in this thread please ,just in case there is an issue with the latest Bios or App.

Thank you .

42 Posts

April 27th, 2019 08:00

An update.. Well after a black screen and being unresponsive ,I sent laptop for check and repair. Turns out intel graphics chip is fried and the laptop got far too hot. Repair centre replaced motherboard and a faulty fan. Not best pleased as it's only 6 weeks old ,and repair centre have yet to deliver it ,but they have worked quickly to repair it ,although the motherboard had to come from Dell and took a while. I hope it lasts for as long as I want it now ,lost confidence in it to be honest. NO more Dell bios updates for me and the software will be removed / replaced with a vanilla Windows 10. Fingers crossed.
No Events found!

Top