Inspiron G15 5510, performance issues

Question

I bought it 25 days ago. Since back then and my performance is so bad. I got the (Ubuntu Linux 20.04, i5-10200H, GeForce GTX 1650 4GB, 8GB DDR4 2933MHz) version. My attempts was setting my laptop on High Performance and choosing Nvidia card from the control panel and using Turbo Boost as well. I used a monitoring app (rivatuner) and found out that it was not a bottleneck. Neither GPU or CPU was bottlenecking. I found out as well after some searches that the G15 5515 got the BIOS MUX switch. So why can't the G15 5510 get the same update? I can't even run Minecraft on it. Nothing literally works on my laptop.

ejn63 · Answer

The last thing you want to do with an economy gaming system is to set it to high performance model - it will run fast, but then throttle severely.

Set it for a more balanced power profile and it should run cooler (and either significantly reduce or eliminate the throttling).

As for the MUX switch, it may or may not be possible depending on whether the board was built with a hardware MUX -- it is possible the AMD system is built that way, but that the Intel model is not. The lower cost of the AMD CPU may have afforded the designers more freedom to build it in, where the Intel system didn't have the margin built in to allow for it. This is, after all, an entry-level economy gaming system - it's not going to afford you an Alienware-level feature set.

ejn63 · Answer

If you are trying to run this system on high performance (turbo boost enabled, etc.), that is a big part of the problem. The system simply can't handle it.

As for the MUX issue, you're speculating; neither of us knows what the board schematic looks like. It still may well be this model doesn't have a hardware MUX at all. As for the rest, two different systems can easily have been designed and built by two different ODMs -- you can't extend what you find on one model to another.

Tomatooo · Answer

I am not talking about throttling which you mentioned. I asked about the BIOS MUX switch and you replied by its an Intel version and the designers didnt afford to add an BIOS MUX switch which is available on the cheaper Dell G3 3500 with the same i5 10th gen and 1650 card as well?

ahmedsamy96 · Answer

did u fix it? i have the same problem

AdrianG001 · Answer

Did you run a stress test using the Dell Support Assist application or a 3rd party software

Please update BIOS (even if you have the latest version).

Install the Dell Power Manager (DPM) application from this link or Microsoft store. The new Dell Power Manager features allow you to access the Thermal Management option to adjust thermal settings based on your requirements

Please run a CPU & GPU stress test using Dell Support Assist & check if there is any thermal error detected.

Antony Joseph · Answer

Mine is G15 5510 GTX 1650

Processor Intel(R) Core(TM) i5-10200H CPU @ 2.40GHz
Installed RAM 16.0 GB (15.8 GB usable)

And I've done stress test using user benchmark software and the results are :

UserBenchmarks:
CPU: Intel Core i5-10200H - 83.6%
GPU: Nvidia GeForce GTX 1650 - 41.7%
SSD: Kbg40zns512g NVMe KIOXIA 512GB - 156.2%
RAM: Samsung M471A1G44AB0-CWE 2x8GB - 73%
MBD: Dell G15 5510

It's saying it's missing graphics card and somthing about RAM isn't right.

Why is this happening? and yes there are performance issues, so what should I do?

Inspiron

Inspiron G15 5510, performance issues

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