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July 24th, 2019 12:00

Inspiron G3 15-3579, freezing, #2

I'm having the same problem with my brand new Inspiron G3 15-3579 freezing up suddenly. It never froze during gaming as I recall, only during web browsing. But 1-2 times per week. Sometimes twice in a day. With respect to installed 3rd party software, from that list I have only Google Chrome and the Steam client installed. Still looking for a solution.

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54.2K Posts

July 25th, 2019 16:00

We need a baseline while testing =

* Turn the Inspiron G3 15-3579 off
* Be sure to connect the AC power adapter to the Inspiron G3 15-3579
* Disconnect all external peripherals from the Inspiron G3 15-3579 except a wired USB mouse
* Turn the Inspiron G3 15-3579 on

In this state, test and post the results.

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