January 25th, 2020 13:00

 The model is  N5010  i3 processor

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6.2K Posts

January 25th, 2020 14:00

Welcome to the Dell Community  @middlelifecrisis 

There should be no reason that laptop should not run the latest version of W10!!!

In fact it should have no problem with updates for the next 5-10 years.

Have you tried to do a fresh W10 install???

Download the latest W10 media.

https://www.microsoft.com/en-us/software-download/windows10

Set the BIOS Hard Drive configuration to "AHCI"

Insert W10 USB power-on and start tapping the " F12 " key.

Boot USB and follow instructions to install W10.

Best regards,

U2

January 25th, 2020 15:00

u2

Thanks  for your reply

 When i discovered my dear old computer again i couldn't find the original charger

I know Dell are a little fussy with chargers i used one from another laptop that powered the laptop but would not charge the battery had the orange light flashing, now when i took it to the computer shop i asked him if he could plug a charger in to the laptop but he didn't have a dell charger at hand i said you buy one for me so you can update it for me.

i did some searching and it seams as though you need a charge of at least 10% charge in the battery for it to update the bios, so i'm wondering weather they did in fact t charge the battery

i will find out when i pick it up on Monday

Malcolm

 

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