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1 Rookie
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53 Posts
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2187
June 23rd, 2019 11:00
Intel Graphics Driver failed update = driver not validated
I ran Intel Driver and Support Assistant Installer and found:
Dell Inspiron 17 3780 i3780-5032BLK 17.3" Laptop Computer, Intel® Core™ i5-8265U from Staples
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I was curious why WuMgr reports "AppUp.IntelMediaSDKDFP" Failed.
Device Manager reports I have the best driver for my device.
and Apps shows
and DELL SupportAssist shows no updates
No Events found!
Teetertotter
2 Intern
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293 Posts
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June 23rd, 2019 15:00
Why don't you go into, "Device Manager," scroll down to DISPLAY and dbl click on it. Dbl click on the "620," and update from there, if you really need to. If it ain't broke, why fixit?
I would go along with the msg you are getting and get the heck out.
bjm_
1 Rookie
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53 Posts
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June 23rd, 2019 15:00
Maybe, I'm not understanding your post or maybe, you missed my post.
Maybe, you missed Intel prompt.
Intel Driver wants to update on my DELL machine and as per Intel .... the Driver has not been validated. And Intel points me to DELL for the appropriate driver.
jimaah
1 Rookie
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31 Posts
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June 24th, 2019 02:00
If you want to install the Intel reference graphics drivers you'll want to install using the .INF instead of Setup.exe method https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html
bjm_
1 Rookie
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53 Posts
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June 24th, 2019 08:00
Or, DELL and Intel can get together and sort out why Intel driver wants to update... but, driver has not been validated.
On a home/consumer machine user should not have to do anything. DELL SupportAssist says I've no updates. Were there a recommended update. DELL SupportAssist surely would do the job.
Maybe, DELL is too busy patching security holes.
My first DELL. My last DELL. My $.02.
Regards w Respect