Sounds like the drive is toast. It's not particularly easy to access the drive on this model, and given its age, before you try, you may want to have a replacement drive on hand so you don't have to go through the process twice. You may also want to consider replacing the drive with a solid state drive rather than a hard drive.
Mary G
4 Operator
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20.1K Posts
0
May 12th, 2020 11:00
Try running the pre boot diagnostics to see if the hard drive has failed.
Greg H82
2 Posts
0
May 12th, 2020 11:00
I'm sorry, I just realized my service tag was in the pictures I had sent...
ejn63
10 Elder
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30.7K Posts
0
May 12th, 2020 11:00
Sounds like the drive is toast. It's not particularly easy to access the drive on this model, and given its age, before you try, you may want to have a replacement drive on hand so you don't have to go through the process twice. You may also want to consider replacing the drive with a solid state drive rather than a hard drive.
Here's how you replace (or check) the drive:
https://www.parts-people.com/blog/2013/10/08/dell-inspiron-3520-hard-drive-removal-and-installation/