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February 18th, 2019 21:00

Issues after upgrading to windows 10

So, I updated from Windows 7 ultimate N to Windows 10 Pro N (32bit) yesterday and I am coming across weird problems here Please help me figure out the following stuff. My laptop os Dell inspiron 3542 (no touch) i5
1) Touch pad is not working. It doesn't show up in device manager and also doesn't show up in mouse settings. I tried to install drivers from dell website but it says pointer drivers doesn't need to be installed. I cant find the synaptics driver to uninstall it so I can install from scratch.
2) Instagram crashes on opening. It just shows the Instagram logo and Bam. It closes.
when I checked on Driver toolkit it said ELAN SMBus is missing is it anything about this. weird thing is when I uninstalled and installed driver toolkit again It didn't show that ELAN SMBus is missing. Please help me out ASAP

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February 19th, 2019 03:00

I suspect upgrading to a 32 bit OS instead of Win 10 64 bit is causing some of the problems.  e.g. The Dell touchpad driver is only for Win 10 64 bit OS. 

 

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