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598
September 27th, 2022 14:00
Keyboard Backlight not working with the new update
Dell G15 5515 Ryzen Edition
The keyboard backlight doesnt work on Alienware Command Center Update - 5.5.14.0 A00
The old version is working fine: 5.5.9.0, A00
The main issue is that Dell provides a generic install of the driver.
So I cant install the old version anymore. It keeps updating the incorrect bug version.
Please provide me this working version to make my keyboard backlight work again.
The file should have 900MB, and not 12MB.
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AdrianG001
6 Operator
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4K Posts
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September 27th, 2022 23:00
Update Your Keyboard Drivers
If your keyboard backlight is sensor-activated and it doesn't work anymore, there's a chance an outdated or corrupt driver is causing the problem. To fix it, you should update your keyboard driver. Here is how you can do it: Right-click Start > Device manager.
Tadeu Porto2
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2 Posts
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September 28th, 2022 14:00
Do you have the installation of the lastest version (offline installer) ?
The old version is working fine: 5.5.9.0, A00
If yes, it should work fine here.
Unfortunelly I have lost this version.
Everytime alieware updates, it cracks the backlight of my keyboard.