Unsolved
2 Posts
0
311
April 26th, 2023 10:00
Keyboard missing keystrokes + BIOS cannot update
Hello I have an Inspiron 7490 and have the problem of keyboard missing keystrokes. Updating drivers via SupportAssist helped for a while, but the problem seems to have returned. One item that SupportAssist was unable to help with was updating BIOS - every time it runs it just ends up saying failed. I have suspended Bitlocker, but even when I use downloaded flash utility it seems to go nowhere. The latter is super odd, it appears with missing content?? So its blank except for a text box and two buttons (1) Accept and (2) Exit. Any help would be much appreciated on either problem.
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euanlowe
2 Posts
0
April 28th, 2023 06:00
Just adding the bios update utility screen grab.
karb0n13
1 Message
0
May 18th, 2023 08:00
I'm having the same issue. My keyboard is fine, but I have a monitor that blinks out periodically when using my dock. I had hoped the BIOS update would help.