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February 11th, 2019 11:00
Keyboard not working after update bios
My keyboard not working after I updated BIOS. I can press F2 or F12 and then it show me the menu of each but I can't use my keyboard after that like move up or down with arrow. Please help me. Thank you.
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DELL-Chris M
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February 11th, 2019 12:00
* What Inspiron Laptop model?
* What BIOS update did you install?
* What issue were you trying to correct by installing the BIOS update?
* Connect an external USB keyboard to the Laptop USB port. Boot into the BIOS. Using the external keyboard, can you navigate in the BIOS?
TuanPh
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February 11th, 2019 14:00
It's not laptop. It's PC Dell XPS and BIOS is new one I don't remember. I can't use my keyboard after update BIOS. I pressed F2 or F12 but I can't use keyboard after I pressed that too.
DELL-Chris M
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February 12th, 2019 05:00
What is the PC service tag number? What BIOS version did you install? By the way, you posted on the Inspiron Laptop board?
throwatdell
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October 10th, 2021 20:00
What happened to the rest of this thread? This has happened to my computer and I just created this stupid account to try to read more but it appears to be missing. I have a desktop dell bios revision 1.0.15 and after turning it off and back on again I am stuck at a screen with f2 for setup and f12 for boot menu. the keyboard doesn't work, yes it's a logitech plugged into one of the usb ports on the back of the tower. no there isn't a laptop in sight, this is just the only google result for this issue so I guess we're all posting it on a laptop board for some reason.