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July 4th, 2021 20:00
Laptop automatically shutdown
Hello, My laptop is Inspiron 13 7000 2-in-1. When I used it, Once a while it automatically shut down so I should press the turn on button to start again. ( I think not because of overheating. Because it happened when I just turn on the laptop also I have fan cooler.)
For now is okay because it happened once or twice per month, but I just worried to become a serious. Is there are any way to fix or prevent it ?
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AdrianG001
6 Operator
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4K Posts
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July 5th, 2021 04:00
Several possible reasons -Your computer is triggering a shutdown to protect from thermal damage. Cleaning it is good, but your fan may not be working adequately to cool your processor because it is failing.Check the air vents of your computer not just the fan just in case, Your hard drive is overheating or failing. Check the Event logs to see what they say. If you have a long list of hard drive errors, you may have a failing hard drive. Also, the heat sink flux that connects your cpu and processors to your cooling devices may have dried up/worn off if your computer is old. Also, your computer may not be up to what you are asking it to do, and the continual over processing is causing it to overheat and trigger a thermal shut down. Take it to a tech to have diagnostics done or consider upgrading.
Pranay899
2 Posts
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October 4th, 2023 04:55
I have the same issue with the laptop
JudithAnnH
1 Message
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October 5th, 2023 15:30
I have this problem too. It is not from overheating because it happens after a short period of usage (even 5 mins) too. Otherwise it is every 30-40 minutes roughly