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robert p
4 Operator
•
9.4K Posts
0
May 29th, 2018 05:00
Hi me262schwalbe1,
Thanks for posting. Apologies that your system is not performing as expected.
Here is information and a short video from the Dell knowledge base which answers your questions and may be helpful:
Reset or Reinstall Windows 10 on your Dell computer
If you need further assistance, please contact me by Private Message. Include your personal information as well as your computer's service tag number. Thanks.
me262schwalbe1
1 Rookie
100 Posts
June 1st, 2018 11:00
Thank you,however I already chose to do a full reset as mentioned aforehand.
June 6th, 2018 13:00
from a professional point of view and knowing how pc work..if a full reset worked and everything is ok...then it was successful?
correct?
ok, I will wait for your answer ,next question.
if (before my full reset) my dell factory image restore could not be found...then how did a full reset went through?
Assuming based on professional experience ,that it went through....is my factory image restored by default from a Full PC RESET???????
answer me please!!!!!!!!!!!!!!!
I
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robert p
4 Operator
•
9.4K Posts
0
May 29th, 2018 05:00
Hi me262schwalbe1,
Thanks for posting. Apologies that your system is not performing as expected.
Here is information and a short video from the Dell knowledge base which answers your questions and may be helpful:
Reset or Reinstall Windows 10 on your Dell computer
If you need further assistance, please contact me by Private Message. Include your personal information as well as your computer's service tag number. Thanks.
me262schwalbe1
1 Rookie
•
100 Posts
0
June 1st, 2018 11:00
Thank you,however I already chose to do a full reset as mentioned aforehand.
me262schwalbe1
1 Rookie
•
100 Posts
0
June 6th, 2018 13:00
from a professional point of view and knowing how pc work..if a full reset worked and everything is ok...then it was successful?
correct?
ok, I will wait for your answer ,next question.
if (before my full reset) my dell factory image restore could not be found...then how did a full reset went through?
Assuming based on professional experience ,that it went through....is my factory image restored by default from a Full PC RESET???????
answer me please!!!!!!!!!!!!!!!
I