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14K Posts

December 8th, 2021 11:00

@pwabrahams  The Ubuntu entry in your boot list is a registration in your UEFI firmware.  Windows makes one as well.  You can go into your BIOS Setup by pressing F2 and choosing to remove it if you want.  But that isn't the source of your problems.  But if you try following the steps I posted above -- adding NOTHING to them that you think might be necessary -- and you still have problems, then I will say for the third or fourth time now that you'll need to be more specific about the problem you're having.  Just saying "the process aborted after starting Setup" isn't specific.  Exactly how far did you get in the process, i.e. what was the last thing you clicked on or saw on screen?  And what exactly does "aborted" mean?  Does that mean an error message of some kind?  If so, what did it say?  Or did you system spontaneously reboot?

I'm really trying to help you here, but you continue to do things that have no real resemblance to what I'm suggesting, while providing information that is far too vague to understand what's going on in order to help troubleshoot.

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December 4th, 2021 21:00

@pwabrahams  Have fun with that. I’ve always found it easier to just create bootable Windows installation media directly from Microsoft and then delete all existing partitions on disk before installing that fresh. Simpler than mucking around with Linux, gives me a better end result IMHO than using Dell’s factory restore mechanism that might be hugely outdated by the time I needed to use it, and has never failed me. But to each his own.

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77 Posts

December 5th, 2021 09:00

Could you say more about how to use bootable installation media from Microsoft without a product key?  Having done such an installation, is it possible to then reinstall a Dell factory image?

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December 5th, 2021 11:00

@pwabrahams  You just use the Microsoft Media Creation Tool to create the bootable media.  When you boot your system from that media and step through Windows Setup, you can choose to skip entering a product key, and then you'll have to choose which edition of Windows you want to install (Home, Pro, Education, etc.) and you'll have to activate it later.  But if your system has a Windows product key embedded into its firmware, which the vast majority of systems made over the past decade or so will have, then Windows Setup will automatically detect the embedded key and install the appropriate version.  In terms of reinstalling a Dell factory image afterward, I really don't know, but it seems a bit pointless to perform a clean install of Windows only to replace it with some other Dell factory image.  I'm guessing you're contemplating this as some sort of repair operation for this partition table corruption you're theorizing.  I personally think you're wrong that partition table corruption is the most likely explanation for being unable to use the Dell factory image, but that's not really worth me getting into.  But for anyone who feels competent performing a clean install, I really don't see the point of using the factory image at all even if it does work, for the simple reason that the factory image is likely to be older than the latest release of Windows available you can get from Microsoft at the same time.  So if you start with the factory image, you'll end up losing a bunch of time waiting for Windows to update, and probably for a bunch of drivers to update as well.  By comparison, if you start with Microsoft media, you'll get the latest release of Windows 10 or 11 as your starting point, and although you won't have any Dell-specific drivers, you can just install Dell Update to get those in an efficient way.  And that way you'll be starting with the latest available drivers rather than waiting for an outdated factory image to load and then waiting again for everything to update.

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77 Posts

December 5th, 2021 16:00

I'm trying to understand the relationship between the Media Creation Tool and the Windows 10 Media Creation Tool, since I see references to both.  I need something that will either install Windows 11 or generate an image that will do that, relying on information in nonvolatile memory to provide the necessary validation information.  I thought that a Win10_21H2_English_s64.iso USB stick might actually install Windows, but it doesn't on my machine; it starts Setup but almost immediately gets stuck because a media driver that the computer needs is missing. I think that's because the installer makes assumptions about the state of  the machine that in my case are not satisfied. That's what led me  to consider screwing around with the partition information.

What got me into this pickle was something I did shortly after the machine arrived: I tried to install Kubuntu by just loading its installation medium.  That gave me a fine Kubuntu but caused Windows to become inaccessible.  Bad move! Every attempt I made to correct the problem only got me deeper into the mud.

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14K Posts

December 5th, 2021 17:00

@pwabrahams  The Media Creation Tool as far as I recall debuted with Windows 10.  I may be wrong, but there are Media Creation Tool applications for the current release of Windows 10 as well as the current release of Windows 11.  You would download the one that's designed to prepare installation media for whichever version of Windows you're trying to install.  I'm not sure what's going on with the media driver issue based on your problem description.  There just isn't enough detail there to allow for any real troubleshooting.  But as general guidance, if your system is in RAID mode, you will likely need to supply the Intel Rapid Storage driver during Windows Setup, specifically using the "Load Driver" function that becomes available at the phase of the install process where you're asked where you want to install Windows.  If your system is in AHCI mode, you should be able to skip that.  If that isn't enough, I would gently suggest that if you want assistance, you spend a bit more time providing clear and specific problem descriptions, possibly including screenshots and photos, and less time sharing your assumptions as to underlying causes of said problems.

But if wiping your system and starting completely from scratch at this stage is an option for you, then I'd suggest downloading the Media Creation Tool for whichever version of Windows you want to use, running that to generate a bootable flash drive for that release, putting your system into AHCI mode if it isn't already, booting your system from that flash drive, and then stepping through the Windows Setup wizard.  At the point where you're asked where to install Windows, delete all existing partitions until the ONLY entry shown for that particular disk is "Unallocated space", and go from there.

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77 Posts

December 6th, 2021 08:00

I've gotten confused by the several similar names for these Tools.   Could you provide the file names (a template is OK) for the interesting ones? I've had the experience of downloading a Tool, only to discover that it's already in my toolbox.

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14K Posts

December 6th, 2021 10:00

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December 7th, 2021 11:00

In order to load any of those successfully, I need a machine state that allows the image to get to the first screen where the  choice of the target partition appears.  That's why I'm focusing on getting an uncorrupted partition table.

One thing that still concerns me: is it sufficient to have an uncorrupted partition table, or do  I need a working EFI partition as well?  If so, how do I create it?

 

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14K Posts

December 7th, 2021 11:00

@pwabrahams  No you don't.  If you create Windows install media using those tools, you can boot your system from that media even if the disk is marked completely empty and uninitialized.  You don't need any pre-existing EFI partition.  In two of my previous posts in this thread, I specifically suggested that at the point where you're asked where to install Windows, you first delete all existing partitions and then proceed only when the sole item in the list for that particular disk is "Unallocated space".  So again, you don't need any pre-existing partitions to allow Windows Setup to perform a new clean installation.  If you're somehow having a problem where you can't even get the list of existing partitions to appear in Windows Setup, then when you first boot that install media, BEFORE you start proceeding through the wizard, press Shift+F10 to open Command Prompt.  At that point you can use diskpart to select the target disk and run the "clean" command to mark it as completely empty and uninitialized -- at which point you won't have any partition table corruption issues to contend with.  I do this on a regular basis when performing clean installs and it works perfectly fine, so if you're still having some problem, once again I will suggest that you be specific about the exact problem behavior you're seeing, including screenshots or specific error message text, rather than just making claims that you believe to be true based on your experience.

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14K Posts

December 7th, 2021 11:00

@pwabrahams  Depending on your system and the default state of your top row keys, you might have to press Shift+Fn+F10 to open Command Prompt as noted above.

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77 Posts

December 7th, 2021 12:00

I didn't know that Shift-F10 would get me to a command prompt.  Had I known that, I would probably have a working system already.  Starting from the moment I select the memory stick from the Start-F12 screen, how do I get to a state where Shift-F10 works?

No wonder   didn't understand a lot of what you were saying.    I really appreciate your advice.

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14K Posts

December 7th, 2021 13:00

@pwabrahams As I said above, you should press Shift+F10 after you have booted into Windows Setup from an installation media flash drive but BEFORE you start proceeding through the graphical setup wizard.  Although technically it will work at any point while the Windows Setup environment is running.  So just wait until you see the initial dialog box where you would click "Install Now".

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December 7th, 2021 18:00

Using diskpart created three partitions: a system partition of 2000MB, a primary partition of 200MB,  and another primary partition of 2000MB.   I still didn't get very far with Setup.  I tried other configurations such as two primaries and no system partition but none of them worked.

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14K Posts

December 7th, 2021 20:00

@pwabrahams  The only thing you need to use Diskpart for is to run the "clean" command.  Once you've done that, close Command Prompt, step through Windows Setup, and choose to install Windows to the disk that will show up as just "Unallocated space".  Windows will set up all necessary partitions.

All of your posts suggest that you seem to think you're having a complex and/or unusual problem and that you therefore need to figure out some complex and/or unusual solution.  I strongly believe that you are getting stuck because you are overthinking this.  I suspect you will find that that if you keep it simple and do what I've suggested, either just now in this post or multiple times in previous posts where I called out deleting all existing partitions, you will actually get Windows to install.

But if somehow none of that works out for you, then as I've also said multiple times now, if you continue to have problems, then getting help is going to require you to be much more specific about what you're doing.  In your latest reply you said that you ended up with three partitions from "using diskpart".  Getting three partitions is not an automatic result of running diskpart.  You clearly ran some set of commands, but you didn't specify what they were.  If you can't be specific about EXACTLY what you're doing and seeing, then I can't help you.

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